Business Engineering Information Technology Tutoring

BEIT Tutoring Report to the Student Fee Board

Submitted By: Lisa M. Buck

12/1/2009

Questionnaire Completed By Joe Smith

November 2009

1. Where do your funds come from? Please list all major sources.

Amount Period

The Perkins Fund $5,000 Fall 09

Student Fee Board $20,000 Summer 09- Spring 10

The Boeing Company $32,484 Fall 09- Spring 11

2. What are the major funding categories and expenses for your program?

Funding Source Expenses

The Perkins Fund Coach/tutor hours about 500 hours

Student Fee Board Coach/tutor hours about 2,000 hours

The Boeing Company Coach/tutor hours about 1,100 hours over 2 years

Faculty Release Time Fall 09

Faculty oversight stipend – Winter 09-Spring 11

Materials & marketing etc

3. How do you get feedback from, students, peers and yourself to assess your program?

Currently we get feedback by asking the faculty, coaches and student questions.

We are focused on satisfying our customers and are developing an on line survey to measure customer satisfaction and obtain student feedback. We hope to roll out the survey in Winter 10.

4. What methods do you use to assess your program and how do you use assessment to continuously improve or to address changing needs of the students you serve?

This is my first quarter of actively managing the BEIT coaching program. As such the assessment process is still a work in process.

5. What major goals or direction do you have for your program?

Our target is to be a well run and successful tutoring/coaching program modeled on the North Seattle Math & Science Learning Center

6. What would you prioritize if faced with limited funds?

If our funds were limited the resources would go to maximize the number of coaches we could afford.

7. What would you tell all students about your program to get them involved?

We would tell the accounting students that success in accounting classes depend upon doing the work ant that the learning center can help.

8. How do you collaborate with campus departments, programs and people?

We in BEIT are working closing with the Loft and the Math Science Learning Center

in order to develop and improve our program.

9. How does your program support North’s mission statement and core values?

We focus on “creating a highly supportive learning environment” for our students.

10. How does your program impact student success and retention?

The purpose of our program is to help out students be successful in their accounting studies and to improve student retention.

11. How do you accommodate students with different needs such as: students with disabilities, students from different ethnic, cultural, and financial backgrounds and veterans? Please provide examples.

Our coaches are very representative of the diversity in out student body in terms of ethnicity, cultural backgrounds and languages.

12. Besides funding how could student leadership help your program succeed?

I do not know at this point.

13. How does your program address sustainability?

We have not addressed sustainability in our coaching programs at this time.

Please do not leave any field empty. If a question does not apply to you provide an explanation. Please provide all applicable data.

What would I change and how would I implement that change:

When touring the facility for tutoring I found it a very small room that had been condensed from larger rooms last Spring. It was about 20′x20′ and quite cramped. There were only four students in there at the time and when I asked him how many students the program accommodates he told me his last head count was 17. This is up from last year (7.6).

I would like to see a more comfortable space however I know that there really isn’t a more suitable place to put them. The general feeling is they we are all just waiting it out until all the tutoring centers are combined into one in about two years.

I also asked about computer use and Joe said that it would be helpful but with the way the room is set up there really is no way to track them or ensure their safe storage. I guess this has to wait until construction is done also.

Addressing his monetary issues;

*The Perkins Grant will no longer be available to this department after this year. That was a $5000 grant.

*The Boeing Company gave them $32,484, and that will be gone at the end of Spring 2011.

*They received from us $20,000 which will last through the end of Spring 2010.

Joe basically stated that determining what the program can do or offer has been determined on what he has been given – he did just take the program over last Winter 2009. He noted that without SFB help the services provided will fold.

Logically it looks like next year in addition to the $20,000 that we give, we will more than likely need to make up for the lack of Perkins grant to cover them for the 2010-2011 school year. So $25,000 this Spring.

The next year after that ( if the world doesn’t come to an end – 2012 you know) If the economy has not settled out and no one else steps in, it may be up to the SFB to make up for what is no longer left of the Boeing money given to them. Since that money was to stretch out for two years time I am estimating that the program will need about $42,000 assuming that no other resources are made available to them. This is the 2011-2012 school year to which I am referring.

I asked Joe what else the SFB could do for him and he couldn’t really think of anything else other than our ongoing support. Despite his lack of chocolate he was very pleasant and helpful and I look forward to meeting with him in the future.

Attached you will find a copy of the report he gave to the SFB as a group Fall 2009.

Lisa M. Buck

SFB 2009-2010